Table of contents
Contacting Support
You can contact CacheFly support for answers to questions and for assistance in making the most of your CacheFly services.
Where to Find Support
To contact CacheFly support:
Log in to the CacheFly portal
Navigate to the Support top-level menu (at the top right of the screen)
Click the Open a Ticket menu item.
A popup window appears for you to enter your support request.
Using the Support Popup Window
To define your support request in the CacheFly support popup window:
The window is prepopulated with your name and email address: edit these if necessary
Create a short Subject entry for quick, easy reference to your support request
Provide relevant detail in the Message field below
Click the Send button to send your request.
A confirmatory message is displayed (Message sent with success). A copy of your support request is also sent to the email address in the pop-up window.
Other Options for Contacting Support
CacheFly support contact information is also available from the CacheFly website without logging in to the CacheFly Portal.
Navigate to the page https://www.cachefly.com/support/
Then, use the link provided (mailto: support@cachefly.com) to make your support request.