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Allow Request Retry to Origin

In some cases, the result of a backend request to your origin for a given CacheFly service may be either:

A. Reception of a response code of 500 or higher (server-side error), or

B. No response before the connection timeout occurs.

By enabling Allow Request Retry to Origin for the service, you can ensure that in these cases there is a retry of the backend request to the origin.

Note that the timing of the retry may depend on other options that you have configured for the service, such as Origin Error TTL and Connect Timeout.

Scroll the graphics in this step horizontally to see all the screens, and where to find this function for a given CacheFly service.

Enabling Allow Request Retry to Origin

To enable Allow Request Retry to Origin for a specific service, first navigate to the OPTIONS for that service (Configuration > Services > [SERVICE NAME] > OPTIONS in the left-hand menu).

Click on OPTIONS to expand the menu, then click on Allow Request Retry to Origin, or scroll down until you reach the Allow Request Retry to Origin section.

If the button/toggle to the right of the mention Allow Request Retry to Origin displays Disabled, then you can enable it as follows:

  • Click on the button/toggle labeled Disabled

  • A popup window is displayed asking you to confirm your choice

  • When you click on the red button Yes, the button/toggle will display Enabled and will also turn from gray to blue. A confirmatory message is also displayed briefly at the top right of the screen.

Scroll the graphics in this step horizontally to see all the screens.

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